Terms of service
Welcome to The Rider Haven.
By accessing or purchasing from theriderhaven.com, you agree to the following Terms of Service.
Please read them carefully — they’re here to protect both you and us.
1. General Overview
This website is operated by The Rider Haven (“we,” “us,” or “our”).
Throughout the site, the terms “we,” “us,” and “our” refer to The Rider Haven. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
We reserve the right to update, change, or replace any part of these Terms at any time. Any new features or tools added to the store will also be subject to these Terms.
2. Online Store Terms
You must be at least the age of majority in your jurisdiction to use this site or make a purchase.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws).
Any breach or violation of these Terms will result in an immediate termination of your Services.
3. Products and Availability
We do our best to display accurate product information, images, and prices.
However, product availability may change without notice. Prices are subject to change at any time.
We reserve the right to limit sales of our products to any person, region, or jurisdiction, and to limit the quantities of any products we offer.
4. Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all orders placed on our website.
You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
We reserve the right to refuse or cancel any order if fraud or an unauthorized or illegal transaction is suspected.
5. Shipping and Delivery
We ship worldwide.
Delivery times vary by destination and carrier. For details, please see our Shipping Policy.
We are not responsible for customs delays, import duties, or taxes charged by your local authorities.
6. Returns and Refunds
We accept returns within 14 days of delivery.
To start a return, please contact support@theriderhaven.com within that time frame. Returned items must be unused and in original condition.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
More information is available in our Return Policy.
7. Third-Party Services
Certain products or services available via our site may include materials from third parties.
We are not responsible for examining or evaluating the content or accuracy of third-party materials, and we do not warrant or assume liability for them.
Links to third-party websites on this site are provided for convenience and do not imply endorsement.
8. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
9. Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site or in our Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, and availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
10. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.
All products and services are provided “as is” and “as available” without any warranties of any kind.
In no case shall The Rider Haven, our directors, employees, affiliates, or partners be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of the Service or any products purchased through it.
11. Indemnification
You agree to indemnify, defend, and hold harmless The Rider Haven and our affiliates, partners, and employees from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.
12. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.
13. Termination
These Terms are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by notifying us that you no longer wish to use our Services.
If we suspect that you have failed to comply with any term, we may suspend or terminate your access to our Services immediately.
14. Governing Law
These Terms and any separate agreements by which we provide you Services shall be governed by and construed in accordance with the laws of Portugal, without regard to its conflict of law provisions.
15. Contact Information
Questions about the Terms of Service should be sent to:
📧 support@theriderhaven.com